Presenting at #globaled10

Update:

Only had a few participants, but enjoyed talking about my topic and the powerpoint seemed to have just the right amount of data.  Had some nice involvement, but it would have been even more fun with hundreds.  😉

Here’s the recording link: https://sas.elluminate.com/drtbl?sid=gec2010&suid=D.C0BBFA0A2D7CF1BE39A2A24C253474


I’m presenting today at GlobalEd10 in my first online Eluminate session.  This is a wonderful first attempt at global staff development in a virtual environment and I’m looking forward to sharing my thoughts on leadership in a multi-cultural environment with whoever shows up.  I have not been pushing for participation because I’m a bit nervous, but looking forward to sharing my thoughts as they relate to my doctoral work on the topic.  Slideshare is now ready and this post is going up about 2 hours before the session.  Hope it doesn’t give too much of it away to otherwise turn people away.  Truthfully, I have lots of stories to tell to go with this content.

Simplicity is our enemy…

A couple of issues are nagging on me and, as I watched an old TED video by Dan Meyer, some thoughts formed on why we are struggling with change and reform in schools (or anywhere for that matter).  Dan quoted David Milch with the following when reflecting on the ills of a sit-com society:

It [television] creates an impatience … with irresolution….

We can see examples of this in every aspect of life.  We see it in politics and government.  We see it in advertisement and product delivery.  Certainly, in computers and technology, we have examples of this modality where immediate gratification drives our interest and decision making.

In fact, a recent parent conference confirmed my ongoing frustration with this simple solution mentality.  My son, who is generally a capable student, made a mistake on a recent test.  In one section of the test, he failed to read a direction that required students answering false in a true/false section to also correct the statement to make it true.  Like many of his classmates, he failed to follow this subtle direction and, thus, an “A/B” grade became a “D.”  At the conference held to discuss this issue, it also turned out that this was an object lesson in “following directions” and the teachers actually expected many of the students to mess up.  As luck would have it, the principal sat in on our conference and reiterated the school’s belief that this was a fair judgment of what my child was “taught.”  After all, “we have to teach kids that there are consequences in life and you don’t always get second chances.”

After holding my breath for a few moments, I simply asked for assessments that actually measured what my child knows and can do.  The response was, “we are not doing standards based grading, so we can’t do that.”  Interesting for a district that cites Stiggins on their website as a key reference and has pride in a “guaranteed and viable curriculum.”

So here is where simplicity fits into this discussion:

  1. We like the simplicity of object lessons, because it means we don’t have to monitor students as they work to assure success.
  2. We like the simplicity of quick and easy solutions because we can stand stoically behind them as ingeniously logical and sustainable despite the mythology upon which they are based.
  3. We like standardized tests and common core curriculum because we don’t have to be accountable for the hard work or results associated with our own professional expertise.  Instead, we can just implement and follow instructional guides with little thought to adaptation or unique insight.
  4. We like the political election cycle because we can regularly blame whoever is in power and vote them out only to find similar reaction to those elected in the next cycle — and on and on and on….
  5. We like to eliminate technology and leading edge curriculum from schools because they are far too complex to allow in a simple solution environment — and we might have to struggle a bit to get it right.
  6. We like making parents sign forms (with a witness signature) for every image that may accidentally be displayed on a school website (if there were any school website pages actually updated regularly) because we like the simplicity of signatures and absolving ourselves of responsibility.
  7. We like the simplicity of spending oodles of money contemplating geo-engineering to fix our planet in the future rather than conserving resources today – it’s simple and I don’t have to deal with it.

You get the picture?  We have allowed simplicity to guide our thinking to the point of seeking the 30-minute solution to all our problems.  We elected a president to a 4-year term of tough change only to be abandoning his efforts halfway through our commitment. We look for simple and quick solutions around every corner.  An economic meltdown should be solved in a fortnight.  Somebody please wave the wand and make 10% unemployment turn into 5% by morning.  Elect me and I can make that happen.  Right!?!?!?!?

Politics, education, and life are complex matters.  Get used to it.  Turn off the TV, read a book (I dare you), write frequent letters to your elected representatives, and realize that the world still turns at roughly the same velocity as it did decades and centuries ago.  Give our kids a break and let them explore the wonders of the universe rather than just mastering the drudgery of sanitized benchmarks.  Open their minds instead of hardening their hearts. Please?!

Changing Paradigms and Getting It Right…

This explanatory video discusses ADHD and a variety of topics, but more importantly, it’s a valuable call to action against a different perspective on the needed reforms that should be taking place around the world. While I value that he has only touched on a few key topics, the references to globalization are critical to understand the complex dynamics in play. We dare not ignore the insidiously embedded nature of predispositions that have been layered upon us. Schools have effectively trained themselves into complacency and conformity over decades. Any change effort is fraught with challenge and acrimony when it confronts these well established myths of how learning should take place.

My take on the key points:

  1. We must attack this issue globally.
  2. We must dispel the grouping and packing of students. Remove the assembly line mentality to achieve the greatest gains.
  3. We have to abandon all attempts to create a perfect system to meet all needs. While I value that the business leaders want these systems to control costs, the reality is we need to spend less on obsolete materials and methods and move these resources to meeting the needs of the moment. Let’s capture the uniqueness of individuals and build responsive systems that are messy and less defined – let collaboration emerge as our primary response mechanism. (BTW – this will get rid of the teachers who want to plan really well in their first year and then repeat it 29 times until they retire.)
  4. Let’s focus our energies on truly accepting and understanding the concept of motivation and stop our practice of brainwashing children to accept carrot & stick as a way of life.

I’m sure there is more here that others would think worthy of equal emphasis. What do you think?

One reflection: Have you noticed how the successful “pockets” of innovation seem to first isolate themselves from interaction before they go public with their achievements? Look at the Harlem Children’s Zone as an example. The work there was isolated and tied to one innovator. He sold it selectively and built it as a distinct departure from the paradigms. After it achieved success, he trumpeted it and reigned in the additional resources to meet the needs of each successive generation. We see many of these “pockets of excellence” emerging everywhere. I say, let the diversity reign and let’s allow these pockets to multiply geometrically and meet the needs of the next generation of learners. Competition is dead. Long live divine inspiration and dedicated, purpose-driven organizations!!

The Zurfluh’s are heading to Moscow!!!

It’s with both pride and gratitude that I’m able to announce our move to Moscow, Russia in July, 2011 as I take up the position of Director for the Anglo-American School of Moscow and St. Petersburg. As the largest school in the CEESA region, I’ll master the helm of about 1500 students on two campuses in two distinctive cities in Central/Eastern Europe. For more details of my appointment, read the board communication and my introductory thoughts to the AAS community here.

Here’s a great picture of our new home:

Happy First Day Everyone!!

I love the first day of school each year. This year, with dissertation work continuing, I again ushered my own two kids into school, but did not take the reins of a classroom or building. I miss it.

I love the rain beating down on my umbrella while watching buses safely deliver kids to my building.  I love the calls on the hand-held letting me know that Johnny isn’t sure to which classroom he is assigned.  I relish the parent handshakes, the unloading of supplies.  The wide-eyed enthusiasm is part of my biological clock and it refreshes me with each iteration of the cycle.  Like the children in this video, I’m floating toward the heavens in awe of the mystery that is yet to emerge.

May you all have a wonderful “blast off” whether you have started or will soon do so.  May this year be an exciting one where you accomplish all that you seek for yourself and for the children in your charge.

Dr. Kirpal Singh (Singapore Management University) laments in a movie featured at 21Foundation that we are focusing on preparing kids for today or yesterday, but that very few of us are preparing kids for tomorrow.  That needs to be our focus and we should recommit to reaching out further than we can comprehend to address the needs of these citizens of a new millennium.

241 Teachers Lose Jobs

Michelle Rhee announced this week the firing of 241 teachers as part of the ongoing implementation of a broad based reform movement (IMPACT) that she undertook just a short time ago. This program is not new content and is ultimately based on work by Marzano and Waters (2009 and prior) that connects the essence of reform to the concept of “value added.” They also equate this term with words like “growth” and “knowledge gains” to give context to the meaning.

Interestingly, the media has attached this value added concept to student test scores when discussing the evaluation that took place while screening for failing or ineffective teachers. I think this may be over-simplification of the concept of accountability for formative assessment gains over time that was originally proposed by Marzano and Waters. In fact, there should be a plan in place to address both curriculum and assessment tied to these plans and accountability measures.

If she is looking only at achievement test scores, then this plan is flawed and should be addressed immediately. I doubt that based on the material I have reviewed on the IMPACT website and the foundational literature upon which it is based. I suggest that this may be the best of the recent spate of firings because it has strong pedagogy behind it.

731 additional teachers are on notice to improve. This group will be the ones to watch. If these reforms truly meet the demands of eliciting greater achievement in the classroom, then these teachers will be the test of the efficacy of accountability. Under increase scrutiny, do you think these teachers will get better? Will supports be provided consistent with the pressure as leading researchers have confirmed is critical?

The union fight is inevitable and unlikely to draw too much attention. We all know that the union works for these fired teachers are required by their policies as a representative of the teachers to pursue accordingly. It is unlikely, however, that any of these teachers will find their way back to DC classrooms because the leadership cannot afford to be undercut in their search of excellence and in the shadow of an election year for Fenty. For this number of people to move through the appeal and/or arbitration process will likely take years. I think Michelle’s staff is counting on that.

About the only thing they need to worry about is finding enough teachers to take the open positions. The salary incentives installed as part of this measure will require a decade before new teachers will be encouraged to join the ranks and fill the empty spots. This is a nationwide barrier to the kind of turnover many expect. Thus, the dance of the lemons continues unabated until we find instrumental ways to renew and inspire teachers who have been disenfranchised by incompetent leaders for decades. The underlying story of these firings has to include the question – How did these teachers remain in their posts for so long without scrutiny? What was wrong with the administration that allowed this to continue for so long? And, finally – Where do you think these teachers will ultimately land?

References

Marzano, R. J., & Waters, T. (2009). District Leadership That Works: Striking the Right Balance. Bloomington, IN: Solution Tree Press.

Motivation – Again!?!?

Seems like the week to discuss motivation and as I consider various links and tracebacks, I’m found bringing together some ideas into a new framework of understanding many things I have written before and will likely ponder in the future.  This video brings this thinking to specific relief.

We have discussed previously how setting our sights on common denominators (e.g. high stakes tests, common core curriculum, etc.) seems somehow counter-intuitive.  Additionally, many others have offered insight into the dangers of these practices.  Any other approach seems just too challenging to discuss in the midst of political wrangling, decaying facilities, and budgetary degradation.  We seek the average because we have lost the incentive to reach for something that often seems beyond our grasp.  We have lost the pioneering spirit.

In this video from 1972, legendary psychiatrist Viktor Frankl offers an important message about our motivations and our expectations for each other.

Whether we are talking about advances in science, travels to Mars, or the development of new curriculum, this simple video may be the piece that helps us all get past our limitations and our struggle with mediocrity.

We must find a way to seek for children more than our perceptions of their limitations.  We have to provide for the true and honest development of their pioneering spirit.  As the video declares, we must seek point far “north” of mediocrity and find our destination somewhere between average and eminently closer to excellent.

The Inherent Conflict in Motivation Theory

Motivation theory has been around for multiple decades and has been reflected on by hundreds of authors over a wide span of influence.  Behavioral Psychologists have used animal studies with primates and other species to extrapolate motivational theory for humans.  Many research projects and meta-analyses have considered the implications of various forms of treatments and their impact on motivation.  Despite this rigorous study from multiple disciplines, the results of our efforts continue to confound us.  A prime example is the Strathclyde University study that failed to find any support for a mainstay of motivational practices when considering reward systems in 63 organizations.  No support for contingency theory could be found in this study, which has been described as the largest and most detailed of its kind (Bowey, 2005).  Despite this, contingent rewards are still the cornerstone of the business world and continue to develop in the form of spiraling wages (or reduction of hours associated with wage), fringe benefits, or any number of creative incentives aimed at propelling a work force toward both stability and performance (Herzberg, 2003).

Harlow, Harlow, and Meyer (1950) laid a foundation for an alternative theory to standard contingent theory when they found in their experiments with monkeys that motivation in fact existed in absence of any of the typical extrinsic incentives typically associated with performance.  The complexity of the problem itself in the form of a puzzle created a manipulation drive that was studied prior to any reward structure being introduced.  This study caused them to conclude that manipulation drive was as powerful as homeostatic drives that are related to satisfying unrelated needs (food, etc.).

Deci, Koestner, and Ryan (1999) pursued a large meta-analysis of 128 studies to reflect on the interaction of extrinsic rewards and intrinsic motivation. Their analyses indicated that the effect of all tangible rewards led to significant undermining of intrinsic motivation, no matter what measure was used. The implications of this are profound and consistent with Herzberg (2003) where he postulates that extrinsic rewards simply reinforce motivation toward acquiring the next reward, and not toward greater degrees of accomplishment.

Pink (2009) confirms that intrinsic motivators have superior power over extrinsic rewards and can be found through three principles:  autonomy, mastery, and purpose.  The following video demonstrates how this is instrumental in developing deeply personal goals.

Two questions that can change your life from Daniel Pink on Vimeo.

Herein lies the rub. In the current age, we seek greater accomplishment of task and insight into innovation and creativity while holding on to industrial age methodologies for eliciting quantity of performance rather than quality. By virtue of this, motivational insights that uncover the intellectual dynamics involved in encouraging complex cognitive tasks are critical to the next age of human enlightenment.

References

Bowey, A. (2005). Motivation: The art of putting theory into practice. European Business Forum, (20), 17-20.

Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125(6), 627-668.

Harlow, H. F., Harlow, M. K., & Meyer, D. R. (1950). Learning motivated by a manipulation drive. Journal of Experimental Psychology, 40(2), 228-234.

Herzberg, F. (2003). One more time: How do you motivate employees? Harvard Business Review, 81(1), 86.

Pink, D. (2009). Drive : The surprising truth about what motivates us. New York: Riverhead Books. 

This is Granularity…

Coming on the heels of my post this morning is a new release from TED.comAditi Shankardass — who shares her work on brain research that has uncovered the misdiagnosis of 50% of autistic children due to using behavioral observations alone.  Sounds like examining the boulder from the outside again and coming to inaccurate conclusions.

Seems, despite the associated costs, that we should address this issue by examining our decision-making paradigms.  Should we assess the American Educational System on the basis of high-stakes tests alone?   Should we use carrot/stick methodologies to increase competition and offer rewards for excellence when we want a comprehensive and viable education for all?

Granularity

While deeply involved in Marzanno and Waters (2009), I had the opportunity recently to attend a recent high school orchestra concert. It is, thus, logical to reflect on instructional leadership as similar to the experience of developing a musical harmony that mingles concepts from Marzanno and others such that we have a cohesive, but responsive approach to student achievement. While many would assume that a musical composition is static in nature, it is in fact a highly dynamic endeavor that yields different results when factors of acoustics, instruments, expertise, and the emotions behind the score spread and mix upon the stage. In this most recent concert, graduating seniors and year-end farewells set the stage for an once-in-a-lifetime version of a particularly complicated flute solo that was masterfully presented as a farewell tribute to the conductor and teacher.  Much like an orchestral piece of music, the notes and staff only told a very course version of the story behind the music. The instrumental process that yields note dynamics, breath control, posture, precision (or lack thereof), and a weaving of expertise results in a performance – an experience.

In much the same way, our current approach to achievement is more about looking at the music rather than reflecting on the elements of the performance. This emerges from an issue of granularity. When we look at a large boulder, we see the surface and get general information regarding the face of the boulder and maybe some insight into the color, texture, and weight of the object. Summative testing is akin to this global view where we derive scores and assess program by examining the accomplishment of large groups of students. What we don’t see, and teachers often reflect on this, is the material just below the surface. If we begin by breaking the boulder into smaller and smaller pieces, we reveal the details of the musical composition – the subtleties, the nuances, the complexity.  Ultimately, when we arrive at grains of sand, we have a very complete picture of the boulder – even though it is a boulder no longer.

Formative testing is largely about breaking the boulder of education into grains of accomplishment and by looking with this level of scrutiny, we greatly improve our chance of impacting performance in a positive way. The key is achieving a high degree of granularity while not distracting from our primary task of achieving broad spectrum learning goals. Formative assessment meets this criterion and provides an instructional strategy that not only focuses teachers on viable instructional objectives, but also informs both students and teachers about their progress toward accomplishing the same.  The musical score transcends the subtleties of the dynamic factors of performance by forming the foundation of the presentation. In this way, we have a metaphor for the core structures that Marzano and Waters (2009) propose in the form of nonnegotiable goals. Their reflections on the inadequacy of NCLB and other summative high stakes measures gives way to a formative system of measures aimed at developing a “value added” approach. This is consistent with multiple recent research endeavors including Hatie’s (2009), where formative feedback to teachers regarding their efforts with students yielded the 3rd highest effect rating on overall achievement – approximately d=0.90.

The challenge is not about curriculum, while it is valuable to continue curricular development processes as we currently do. The issue is the creation of common formative assessments that match the curriculum and provide for close scrutiny of granular accomplishment. With Marzano and Waters (2009), we find a proposal for a “value added” approach to education that calls for both horizontal and vertical alignment with a common scale of measurement for formative assessment tools used along the way. Arranged according to topic areas and grade levels, this proposal leads to a comprehensive look at how a curriculum should emerge in the classroom, the way in which we test pre-operationally for its introduction, and the way in which we report developmental progress along a scale toward achievement of that curriculum.

But they may not be going quite far enough in addressing the thousands of small bits that constitute a comprehensive child-centered approach to personal development that also addresses the development of character and emotional intelligence.  Education continues to stare at the boulder and misses this aspect under the surface.  A value added approach may also miss many of the grains of sand by sifting and looking only for the specs of interest.

If we really want to form sand castles, we need to address how all of the sand can be cemented together into the complex structure that is a whole “person.”  While I value assessment as important, it does little to address the complex nature of a child and the nuances of how the the score becomes a performance.


References

Hattie, J. (2009). Visible learning: A synthesis of over 800 meta-analyses relating to achievement. New York: Routledge.

Marzano, R. J., & Waters, T. (2009). District leadership that works: Striking the right balance. Bloomington, IN: Solution Tree Press.

Instructional Core

Richard Elmore, in this video clip and with the associated graphic, defines the best measure of how we should judge innovation and change in an organization.  The data that we collect must come from the core if we are to determine with any degree of certainty that these changes have been implemented and whether or not they are sustainable.

High stakes testing does not accomplish this.  Many have now written about test scores and continue to miss the point.  The scores do not inform instruction and lack the “granularity” needed to affect real change.  Teachers do not change based on either initiative nor incentive based reward.  They change, in Daniel Pink’s words, because they want to master their craft, because they have always been an autonomous lot, and because they have a special purpose that stands them apart from other professions – nurturing the progeny of others.  The talents that will change schools are those with unyielding drive that infects these other dimensions powerfully and without hesitation, as in Geoffrey Canada’s work in Harlem.  These efforts will often come from the teachers themselves when they are effectively empowered to be leaders in their own organizations.

But, ultimately, systemic change will only happen when we keep our “eye on the ball” and that means the instructional core.

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New Horizons 2010

Under a grant from HP, the New Media Consortium and the Consortium for School Networking (CoSN) has released the latest New Horizon Report for K-12 education. Not surprisingly, the two critical trends to take center stage are Cloud Computing and Collaborative Environments.

The critical issues surrounding the trends that this collaboration brings to the forefront is the degree to which we have failed to link student achievement to the technology that we are adopting and, further, the degree to which schools have been forced to miss the boat on one initiative after another due to lack of financial resources or insufficient political resolve. The Horizon Report lists five critical trends that are not disappearing any time soon:

  • Technology is increasingly a means for empowering students, a method for communication and socializing, and a ubiquitous, transparent part of their lives.
  • Technology continues to profoundly affect the way we work, collaborate, communicate, and succeed.
  • The perceived value of innovation and creativity is increasing.
  • There is increasing interest in just-in-time, alternate, or non-formal avenues of education, such as online learning, mentoring, and independent study.
  • The way we think of learning environments is changing.

With new devices (e.g. iPad), and new technologies descending upon us on a daily basis, we need to consider how to best approach the challenges that we now face since our prior efforts have been so stilted and restrained.  While we see pockets of excellence throughout the world, the systemic and sustainable changes to educational systems still evade us.

I understand why.  While we all recognize the import of technology on daily life, we continue to be circumspect because the research proving its efficacy lacks so far behind the intervention that new technologies have already replaced those originally reviewed.  Our system of reflection and review is insufficient in its capacity to truly address the actual effects of these trends.

A recent presentation by adjunct professors at Pacific Lutheran University is a perfect example.  Their research on purported unintended consequences of technology heaped upon young unsuspecting children was, in most cases, 10 years old.  Can anyone remember what kind of computers we were using 10 years ago? Can you remember which devices didn’t exist a decade ago?

In Visible Learning: A Synthesis of Over 800 Meta-Analyses Relating to Achievement by John Hattie (2009), computer assisted instruction was considered using 81 meta-analyses that included 4,875 studies involving 3.9 million subjects.  The effect size was approximately d=0.37, something just more than developmental effects – in other words an effect that was about equivalent to just normal growth and development.  Despite my argument above, there was little change in effect size when broken down by year of study which Hattie believes counters the belief in increasing effect with increased sophistication.  Like many, the only correlation was between the use of computers and increased student engagement. Hattie concludes that there is no necessary relation between having computers, using computers, and learning outcomes.

But, hold the phone – Hattie throws us a bone when he does further analysis of the data and proposes that the following conditions must be met.

Computers are used effectively…

  1. when there is a diversity of teaching strategies
  2. when there is a pre-training in the use of computers as a teaching and learning tool (min. of 10 hours)
  3. when there are multiple opportunities for learning (e.g. deliberative practice, increasing time on task, etc.)
  4. when the student, not teacher, is in “control” of learning
  5. when peer learning is optimized
  6. when feedback is optimized

These two pieces of literature coupled with our own sound judgment form a new approach to prudent thinking on deployment of technology resources.  A formula based approach of developing infrastructure, providing training, and prudently purchasing equipment may lead to a best practices scenario for technology’s next horizon.

The next age of learning and leading…

Alan November has put up a new video that captures effectively the nuances of moving beyond current educational paradigms. The recent release of the “new” NCLB, the responses from AASA, and the Common Core Standards development are all symptoms of a system plagued by mediocrity and standardization – the antithesis of creativity and innovation. We can’t continue to churn out a homogenized curriculum under the dishonest banner of “guaranteed” curriculum. It’s not only dishonest, but grossly limiting to what we might otherwise accomplish.

Myths and Opportunities: Technology in the Classroom by Alan November from Brian Mull on Vimeo.

Read more:  http://novemberlearning.com/resources/archive-of-articles/digital-learning-farm/

Chinese government’s funding of Southland school’s language program fuels controversy

An interesting article on how fear often overtakes our logical sensibilities. That being said, there is good reason for caution here – but not for the reasons cited by the opponents.

Chinese government’s funding of Southland school’s language program fuels controversy – LATimes.com

Worth a read and consideration of the scope of these programs…

BTW – Here’s another one for reference, too:

Math lessons in Mandarin: Local schools go global.

The complexity of teaching…

As we discuss leadership and technology, we have to remember that teaching is a complex endeavor that requires minds that move beyond discrete evidence like checklists and test scores. As seen in the clip below, there is something far more subtle going on in classrooms that defies calculation and quantification.

On other posts we have debated time and qualification challenges in an age of increasing accountability.  But, these dialogs force us to simplify teaching into homogenized measures that may be less important that some of the more critical aspects.

The New York Times challenges us to consider the more complex and systemic issues in teaching in their recent article on “Building a Better Teacher.” There are many embedded links that will take you to critical content in addressing the “art” of teaching in a more comprehensive way.

A perfect example:  The Uncommon Schools initiative.

Here’s an example:

What we learn from this and countless other examples is that there is in interplay of skills that constitutes good teaching – and ultimately the measure of good teaching is in the ability of students to articulate their learning as in the first example above.

Students must engage their learning.  We’ve known this for decades.  China and India understand this as they move to escape hundreds of years of testing and sorting.  America still has the advantage.  Can we hold onto it?

Breaking Down Barriers

Below is a video that has had lots of play in the last 4 years since its original posting. It recently resurfaced on YouTube and in a few social network sites.  It’s a powerful story of an autistic youth and overcoming adversity.  It also reinforces the notion of the critical aspect of teacher/student relationship at the center of the instructional core.  In this instance, a coach has a sense of readiness and plays to the makes decisions for the individual.  He struggles with this and even doubts his own actions.  But instinct and experience help him stay the course.  As much as this is a video about student accomplishment, it is also about the subtle and often emotional aspects of the learning process.